17. Does your Services and Programs page describe all the deliverables included, both tangible (books, CD's, MP3's) and non-tangible (seminars, sessions, coaching)? What will they get when they sign up for your services or program? When will they get it? How will they get it? What are the details of the deliverables?
Now this is where the problem comes in. How can you prepare your sales people to perform, for example, appointment setting work on business prospects that are highly technical in their knowledge? Remember, you need people who can represent your company well in the Information Technology market. One way to make your job really difficult to do is to use your sales skills on people who are not keen on your pitch. Key decision makers in need of tech support I.T want to hear specific solutions to their problems, not just some generalized idea about how your business can help them grow. But really, what kind of marketer will you need, a technical one or a sales-oriented one? Why not have both?
When you're an entrepreneur it's not your tech support I.T expertise like your business degree that people care about as much as the story of how you got to where you are today. The truth is often our passion for wanting to help others is rooted in something very personal to us, so it's incredibly important to share that reason why. I've also realized that it's okay to share our mistakes - they are an important part of our truth so don't be afraid of sharing them. It's from our mistakes that we are much better teachers.
Mainly because the hardware and software is so sophisticated that non experts find it difficult to wring the best out of it. The systems needs to be properly configured and integrated together Managed I.T support uttah hence the increasing IT Service costs.
Another t-shirt that's guaranteed to leave you warm and fuzzy reads "I get paid for tech support..." on the front, "...I don't get paid to care" on the back.
I was so fascinated with their service that I took the annual subscription of the company, which includes support for Microsoft software. Now, I fell totally relieved as I can access their support via the remote Internet connection from anywhere. I don't need to go to any repair shop or call any technicians and keep waiting for my turn. Besides, I don't need to worry about my peripherals such as printers and scanners as these too are covered under the same subscription.